Welcome back! 🙌

Your hotels are now active in the HYP3R® platform. Click here to start engaging
guests in real-time:


ACCESS HYP3R
digital services live

Digital Services by Marriott and M Live have partnered with HYP3R, an award-winning platform that surfaces all public social posts shared by on-property guests across our entire portfolio of hotels worldwide.

If you are registering a Marriott property, please click here to access the MDS eFast form.

Digital Services by Marriott and M Live have partnered with HYP3R, an award-winning platform that surfaces all public social posts shared by on-property guests across our entire portfolio of hotels worldwide.

If you are registering a Marriott property, please click here to access the MDS eFast form

digital services starwood logo

Digital Services by Marriott and M Live have partnered with HYP3R, an award-winning platform that surfaces all public social posts shared by on-property guests across our entire portfolio of hotels worldwide.

Digital Services by Marriott and M Live have partnered with HYP3R, an award-winning platform that surfaces all public social posts shared by your most important guests — the ones at your property, right now

If you are registering a Marriott property, please click here to access the MDS eFast form.

 
Intro to HYP3R® (10 min)
Training Video

Intro HYP3R

Check out this video tutorial to harness the
power of HYP3R. Learn how to engage with
guests in real-time to elevate their experience
and build loyalty.


HYP3R FAQs Contact Us Contact Us

Introducing HYP3R

The real-time, location-based engagement platform.

HYP3R is a location-based engagement platform that surfaces all public social posts shared by your most important guests—the ones at your property, right now.

  • Elevate guest satisfaction with personalized engagements
  • Identify influencers on property and transform them into brand ambassadors
  • Request permission to publish guests' beautiful property photos that inspire others to book
Register Register Contact Us
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Getting started with HYP3R

1) Connect your Social Accounts
2) Subscribe to popular pre-loaded Intelligent Alerts or create new ones to surface
actionable engagement opportunities
3) Use Custom Engagement templates to
respond to posts efficiently

Quick Reference Guide
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HYP3R is a real-time, location-based engagement platform that helps you proactively connect with your most important guests — the ones on your property, right now.

Download one-pager Download one-pager
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How Marriott properties benefit from HYP3R:

How hotels benefit from HYP3R:

  • Boost loyalty enrollment and guest satisfaction scores (GSS)
  • Drive TripAdvisor ratings and positive reviews
  • Inspire food and beverage consumption with insightful recommendations
  • Gain followers across your social platforms

Engage, Surprise & Delight

See how Marriott properties are already using HYP3R to elevate their guests’ experience, drive loyalty and boost F&B consumption. Engagements can range from a simple like or comment from the property account, to an in-person surprise & delight experience.

It only takes a few minutes per day!

HYP3R was designed for efficiency. The average Marriott user spends 30 minutes per day in the platform, and still makes a major impact on guest satisfaction!

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See what your colleagues have to say

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Do you want to register a new property in HYP3R®?

Go to eFAST, and choose the Digital Services by Marriott application.

GO TO EFAST